On the Record: How Word Choices Impact Revenue Collection: Dec. 4

Time: 2:00 PM


Virtual - 2-3 p.m., CT


This program is complimentary for IHA-member hospitals and health systems.

This webinar will be recorded and a link to the recording will be available for 60 days after the program.

Register Online

The language used in hospital records, particularly word choice, can significantly impact your organization’s outstanding accounts receivable and collection efforts. An IHA webinar sponsored by The Law Offices of Stephenson, Acquisto & Colman will help hospital and health system personnel strengthen their documentation efforts and improve the effectiveness of litigation case appeals.

This event is sponsored by The Law Offices of Stephenson, Acquisto & Colman


At the conclusion of this session, participants should be able to:

  • Identify areas to strengthen word choice within administrative processes and documentation.

  • Collaborate with team members on upgrading policy language.

  • Apply modern critical thinking to vital note taking systems.

Who Should Attend

The webinar will benefit hospital leaders organization-wide, including those in:

  • Revenue Cycle and Patient Financial Services

  • Utilization Management

  • Joint Operating Committees


Morrow represents healthcare providers in arbitrations, mediations, and state and federal court proceedings against health plans, insurance companies and the government. He is licensed in 12 states, including his home state of Illinois. While attending Loyola University Chicago Law School, Morrow was a Beazley Institute for Health Law and Policy Fellow and earned a Certificate in Health Law and Policy. He serves on the Board of Directors of the Alzheimer’s Association’s Illinois Chapter and advocates on its behalf. Morrow is also the ad-hoc legal counsel for American Association of Healthcare Administration Management’s Illinois Chapter and serves on the Board of Directors for the Illinois Association of Healthcare Attorneys.