Chicago Launches Microsite for Healthcare Workers

April 14, 2020

The city of Chicago along with health, hotel and other partners, announced yesterday launch of a microsite, offering a variety of free resources and supports for healthcare workers and first responders during the COVID-19 pandemic. These resources and supports are offered directly by the city, or through partner organizations and agencies, in an effort to assist healthcare workers, first responders, and their families during this crisis.

The resources and supports offered through the microsite are part of a partnership between the Chicago Department of Public Health (CDPH), Illinois Health and Hospital Association (IHA), Illinois Primary Health Care Association (IPHCA), and NAMI-Chicago to provide comprehensive supports and resources to healthcare workers and first responders during the COVID-19 pandemic.

Key supports and resources available to healthcare workers and first responders through the microsite include:

  • Free virtual support groups provided by NAMI-Chicago;
  • Free individual and group psychotherapy provided by CDPH;
  • A mental health resource dashboard featuring free apps, self-assessments, hotline supports, video tutorials, and fact sheets hosted by CDPH;
  • Hotel-based housing provided by the City of Chicago for healthcare workers and first responders wishing to temporarily live separately from family due to concerns about exposure to COVID-19;   
  • Free access to childcare provided through a partnership with Sittercity or provided by Illinois Department of Human Services (IDHS) Child Care Assistance Program; and   
  • Free and discounted transportation options from PACE, Metra, Divvy, and CTA.

“The Illinois Health and Hospital Association is pleased to partner with the city of Chicago to share these new resources with hospital employees who are on the frontlines of the battle against COVID-19,” said A.J. Wilhelmi, president and CEO, IHA. “We commend Mayor Lightfoot and the Chicago Department of Public Health for making available mental health services, childcare, and transportation, at no cost, as well as housing to reduce potential COVID-19 exposure to the family members and loved ones of healthcare workers.”

Meanwhile, the city of Chicago also announced it has expanded its program to provide hotel rooms to workers from acute care hospitals to all hospitals in Chicago during the COVID-19 crisis. The program focuses on healthcare personnel in direct contact with COVID-19 positive or symptomatic persons. Within that group, the city is prioritizing those who live with others and do not have a means of safe quarantine from other household members (such as a separate room and bathroom). For more information, see the Mayor’s letter to hospital administrators, the city’s Healthcare Workers Accommodation Policy, and the Employee Eligibility Letter.

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