UCAP Services

Control the cost of unemployment insurance (UI) claims with our comprehensive claims administration services, management training, statistical analyses, comparative data and educational programs.

Serving over 75 IHA-member hospitals and health systems, UCAP Services represents 62,000 full- and part-time healthcare employees.

UCAP Services
We monitor all UI claims through each stage of the appeals process and ensure that only claimants entitled to receive unemployment insurance benefits actually collect. 

UCAP Informational Services
Our management workshops on progressive discipline, documentation and UCAP procedure reviews guide healthcare managers and supervisors in handling unemployment claims for positive outcomes.

Learn more about Unemployment Insurance Administration and Outplacement Services.

We Deliver Results

90% Resignation denial rate
80% Discharge denial rate
$21m Annual member savings