Employment Opportunities

IHA is committed to providing equal opportunities for all employees and applicants. As a federal contractor, we take affirmative action to employ and advance women, minorities, protected veterans and individuals with disabilities.

IHA Benefit Summary

Click here to see IHA's Benefit Summary, which outlines the association's Total Rewards in one place, including eligibility, effective dates, coverage details, and costs. 


Current Opportunities


Service Desk Analyst (Hybrid schedule requiring a weekly presence of 2 days in the Naperville office)

The Illinois Health and Hospital Association seeks a Service Desk Analyst responsible for support of all IHA standard end-user hardware and software as well as printers, phone system, and other IT-related technology resources. Working in partnership with IHA’s Infrastructure, Applications, and Managed Service Provider, the Service Desk Analyst is responsible for meeting service level agreements on all IT service desk tickets. Responsible for configuration and installation of new IT assets per hardware rotation plan. Assists with coordinating IT orientations for new staff members and ongoing end-user training and education for staff. Develops processes/procedures for resolution of common/recurring tasks and incidents. As a Service Desk team member, the Service Desk Analyst is expected to be the first line of contact for all IT requests for support.   

Bachelor’s degree in Information Technology, Computer Science or related field required.  Microsoft and ITIL certifications, preferred. Four years of experience may be considered in lieu of education. At least three years of experience as a Help Desk Technician, End User Support Administrator, or similar role with Level II experience preferred. At least two years of experience supporting Microsoft Suite of technologies including Windows 10/11 and Microsoft 365 preferred. Experience with onboarding and providing basic IT training to newly hired staff and off-boarding exiting staff, required. Experience with imaging and provisioning new devices, including MDT, CloneZilla, and Intune, as well as supporting UCaaS collaboration tools and supporting telecom equipment and services, such as soft phones, desk phones, and video conferencing equipment, required. Ability to troubleshoot a wide range of technical problems including, but not limited to, software applications, operating systems and basic networking troubleshooting, as well as supporting printers, copiers and MFPs, required. Strong knowledge of common security regulations and guidelines, in addition to working within an environment subject to PCI and HIPAA and basic scripting knowledge, such as PowerShell, required. Excellent verbal and written communication skills, including the ability to explain technical concepts in non-technical terms to ensure staff understanding. Ability to organize work, prioritize tasks, and meet deadlines, in addition to problem-solving and being resourceful. Availability outside of working hours to resolve emergency issues promptly. Weekly presence in an IHA office is required with a minimum of 2 days in the office.

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 5/20/26

Claims and Litigation Supervisor, Medical Malpractice (Naperville with remote work from home options)

The Illinois Health and Hospital Association seeks a Claims and Litigation Supervisor, Medical Malpractice responsible for the management of medical professional liability claims and litigation for IHA affiliates which include the Illinois Provider Trust, Illinois Risk Management Services and Medical Alliance Insurance. Manages the professional and general liability claims for assigned healthcare systems, hospitals and physicians. Provides on-site client services, develops and presents educational programs and collaborates with risk management staff on identification and mitigation of risk management issues.

The ideal candidate will possess a strong service orientation and desire to be an integral part of the medical malpractice claims and litigation team in providing excellent claims service to healthcare systems and providers navigating the challenging medical professional liability environment.  

Bachelor’s degree and at least four years of prior claims or litigation experience required. Juris Doctor preferred. An additional four years of experience may be considered in lieu of education. Proficient in Microsoft Office Suite and excellent verbal and written communication skills, required. Must possess analytical and critical thinking skills and be a team player who can manage multiple projects. Routine travel is required. Weekly presence in an IHA office is required.  

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 5/6/26

Pharmacist-Emergency/ICU RN – Specialist in Poison Information (Chicago)

Are you a pharmacist or ED/ICU nurse looking for an exciting career? If so, we want to hear from you! Illinois Health and Hospital Association is seeking a Specialist in Poison Information for its Illinois Poison Center (IPC) program. Since 1953, the IPC has been saving lives and improving care for Illinoisans by working to reduce the incidence and injury of poisoning throughout the state.

At the IPC, no day is alike. One morning, you may help panicky parents whose child has eaten something they shouldn’t. In the afternoon, you might advise a clinician from an Illinois Hospital who is caring for a poisoned patient. You’ll also further the state’s public health efforts by helping to track a variety of outbreaks and poisoning cases.

The IPC team shares a passion for healthcare and a love of learning. You will be trained to help Illinoisans and Healthcare Providers regarding potentially harmful substances like medications, chemicals, plants, and mushrooms, and you’ll learn what to do for someone suffering from poisonous bug bites, stings and more. By working side-by-side with toxicology specialists who have decades of experience in the field, you’re guaranteed to learn something new every day.

Aside from the satisfaction of improving the lives and health of residents across the state, the IPC offers a generous compensation package that includes health insurance, paid time off, retirement benefits, and more.

Please see below for the position’s educational requirements and more details about the role.

The Illinois Poison Center (IPC) of the Illinois Health and Hospital Association seeks a Specialist in Poison Information to work for the longest established and largest poison center in the U.S. This individual answers and triages emergency poison exposure calls and information requests from the general public and health care providers. Accountable for efficient, timely and accurate responses and documentation and follow-up to incoming poison information/exposure calls. Receives in-house training in the field of clinical toxicology and preparation for the national poison specialist certification exam. Participates in IPC’s robust professional education program, which precepts pharmacy and medical students and residents.

Doctorate in Pharmacy or medicine (Must be licensed in the state of Illinois within 6 months of start date); Masters level Physician Assistant; or a Bachelor of Science in Nursing or Pharmacy licensed in the state of Illinois with three or more years of critical care or emergency department experience. Exemplary clinical pharmacology and calculations skills required. Exemplary organizational, communication, and conflict management skills in a fast-paced environment. Maturity, tactfulness and sensitivity to confidential situations. Proficient computer skills including experience with Microsoft Office, database management programs, and the internet. Incumbent must sit for the APC Certified Specialist in Poison Information Exam during the first qualifying exam cycle, and pass the exam within 2 attempts. Performance of job responsibilities may exceed regular work hours including day, evening, night, weekend, and holiday hours, and may require last minute schedule changes or frequent schedule alterations.

We offer an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 5/4/26

Vice President – Deputy Chief Accounting Officer (Naperville with remote work from home options)

The Illinois Health and Hospital Association seeks a Vice President – Deputy Chief Accounting Officer as part of our Corporate Finance management team. Responsible for the financial reporting and fiscal management of the Illinois Health & Hospital Association and its subsidiaries, including its affiliated entities, ICT, IPT and IHAPAC. 

Twelve years of related experience including working knowledge of insurance accounting, payroll processing and grant compliance. Bachelor’s degree required. CPA required. Master’s degree preferred. Knowledge of GAAP and SAP is required. Must possess exceptional analytical and communication skills. Weekly presence in an IHA office is required.

We offer a competitive salary with an excellent benefits package. 

Interested and qualified candidates may contact Renea Burdine at (469) 221-4408 or via email at renea.burdine@roberthalf.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 4/29/26

Claims and Reinsurance Coordinator, Medical Malpractice (Naperville with remote work from home options)

The Illinois Health and Hospital Association seeks a Claims and Reinsurance Coordinator, Medical Malpractice responsible for the coordination and reporting of medical professional and general liability claims to excess insurers and reinsurers on behalf of Illinois Risk Management Services.  

The ideal candidate will possess a desire to work with a great team in a hybrid work environment with flexible work hours!  

Bachelor’s degree or four years of relevant experience may be considered in lieu of education. Professional liability and medical malpractice claims experience preferred. Excellent organizational skills required. Proficient in Microsoft Office Suite and excellent verbal and written communication skills required. Must possess analytical and critical thinking skills and be a team player who can manage multiple projects. Weekly presence in an IHA office is required. 

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 3/6/26


IHA Equal Employment Policy

Each person is evaluated on the basis of individual skill and merit without regard to:

  • Race, color, creed or ancestry;
  • Religion;
  • Sex, including pregnancy, childbirth or related medical conditions;
  • Sexual orientation, gender identity or expression, transgender status;
  • Age, national origin, marital status, citizenship, physical and mental disability, criminal record;
  • Genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status;
  • A disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran; or
  • Any other characteristics protected under applicable law. 

This policy governs all aspects of employment at IHA, including, but not limited to: recruitment, advertising, selection, hiring, training, promotion, upgrade, demotion, transfer, layoff, discharge, return from layoff, leaves of absence, performance evaluation, rate of pay, other compensation and fringe benefits and selection for training, including apprenticeship, at all levels of employment.

IHA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

IHA Diversity and Inclusion Statement 

Working collaboratively is how we do our work.  Therefore, fostering openness and inclusiveness in the workplace is not only the right thing to do, it’s a strategic imperative.

Our work spans a diverse membership, stakeholders, and groups of employees.  Together, we represent a wide variety of unique individuals working across varied disciplines and locations.

We believe that promoting a diverse, inclusive working environment enhances productivity, creates personal and professional opportunities, and unleashes each individual’s full potential and fuels innovation.

We weave inclusiveness and personal empowerment into the very fabric of our organizational culture.