Employment Opportunities

IHA is committed to providing equal opportunities for all employees and applicants. As a federal contractor, we take affirmative action to employ and advance women, minorities, protected veterans and individuals with disabilities.

Current Opportunities

Claims & Compliance Coordinator (Naperville with remote work-from-home options)
The Illinois Health and Hospital Association seeks a Coordinator, Claims and Compliance. Through the use of our claims management software, this role is responsible for report writing and producing client reports and training and onboarding of clients using this software. This role is also responsible for some underwriting and compliance functions along with a variety of administrative processes.

Skill to manipulate software to produce reports. Bachelor’s degree preferred or related experience may be substituted for education. Basic to intermediate skill in Microsoft Office. Self-starter who excels in both technical work as well as guiding and instructing clients. Being able to independently multitask in a fast-paced environment is also a must. A strong attention to detail is essential. Occasional travel is required. Weekly presence in IHA’s Naperville office is required.

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 7/6/22


Manager, Service Desk (Naperville with remote work-from-home options)
The Illinois Health and Hospital Association seeks a Manager, Service Desk responsible for the overall management of the service desk operations including management/mentoring of the service desk staff, procurement/replenishment/identification of efficient and effective technology solutions and processes, and service desk projects. The Manager also serves as secondary support to technical requests from staff regarding technology.

This role is pivotal in providing the necessary leadership and guidance for front-line technology support, issue resolution, and following best practices (including policy formulation and adherence) for service desk-related oversight.

The ideal candidate will be excited to join a mission-based organization that values a high-performing, innovative, and collaborative culture. They will be passionate about working for a healthcare organization that serves nearly all Illinois hospitals/health systems and be an A “go-getter” that is agile and understands stakeholder needs via technology service management.

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field with at least 5-7 years of experience working in IT operations and Service Desk experience. Experience may be considered in lieu of education. Excellent working knowledge of IT systems, security, network and systems administration, databases and data storage systems, and Unified Communication platforms (phone, presence, instant messaging, teams, etc.). Strong critical thinking and decision-making skills, excellent project management skills, and strong ability to prioritize. Intermediate to advanced knowledge on IT infrastructure and operations best practices, including ITIL and ITSM best practices. Weekly presence in IHA’s Naperville office is required.

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 6/16/22


Workers’ Compensation Indemnity Adjuster/Territory Representative (Naperville with remote work-from-home options)
Are you a Workers’ Compensation Adjuster looking for a change? We offer a unique opportunity in a niche market specializing in adjusting claims for healthcare employers in Iowa and Illinois. You will build close relationships and take pride in providing superb customer service to our members. This unique opportunity allows you to work a hybrid schedule (working up to three days a week from home).

The Illinois Health and Hospital Association seeks a Territory Representative responsible for the administration of lost time/indemnity workers' compensation claims including but not limited to conducting a thorough investigation, managing medical care, and working towards final claims closure.

Medical only workers’ compensation experience and/or experience with lost time/indemnity claims preferred. Bachelor’s degree and/or a certificate in a related insurance program preferred. Experience may be considered in lieu of education. Ability to independently multi-task in a fast paced environment in the management of claims. Demonstrate independence and critical thinking that leads to appropriate judgment in the management of workers’ compensation claims, along with a strong understanding of medical information and State Workers’ Compensation Acts. Possess excellent oral and written communication skills, a strong attention to detail, as well as the ability to work well with others and be a positive team player. Adaptability to meet ever-changing needs of clients as well as an intermediate knowledge of Microsoft Office. Routine travel is required. Weekly presence in an IHA office is required.

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 6/10/22


Executive Assistant (Naperville with work-from-home options)
The Illinois Health and Hospital Association (IHA) seeks an Executive Assistant responsible for supporting the IHA and the Health Policy and Finance Department. The ideal candidate will be energetic, enthusiastic, have a passion for serving others, and enjoys technology.

The role is responsible for providing a broad range of administrative assistance to a diverse team of health policy and finance professionals in three IHA offices. Duties include the compilation, editing, and distribution of a vast array of documents including reports, PowerPoint presentations, and surveys. Leads the scheduling and logistics for hospital member constituency meetings, internal staff meetings, as well as other member and stakeholder meetings.

At least five years of administrative work experience required. Prior experience with associations and/or healthcare background preferred. Advanced Microsoft Office Suite skills required, primarily Word and PowerPoint. Must be a technology enthusiast with an innate ability to independently learn and leverage technology. Must possess meeting planning, project management, and communication skills, as well as an ability to manage a variety of documents including organizing, proofreading, and formatting to ensure a professional image. Ability to multi-task, work within strict deadlines, and anticipate and balance competing demands. Weekly presence in an IHA office is required.

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 5/17/22


Pharmacist-Emergency/ICU RN – Specialist in Poison Information (Chicago)
Are you a pharmacist or ED/ICU nurse looking for an exciting career? If so, we want to hear from you! Illinois Health and Hospital Association is seeking a Specialist in Poison Information for its Illinois Poison Center (IPC) program.  Since 1953, the IPC has been saving lives and improving care for Illinoisans by working to reduce the incidence and injury of poisoning throughout the state.

At the IPC, no day is alike. One morning, you may help panicky parents whose child has eaten something they shouldn’t. In the afternoon, you might advise a clinician from an Illinois Hospital who is caring for a poisoned patient. You’ll also further the state’s public health efforts by helping to track a variety of outbreaks and poisoning cases.

The IPC team shares a passion for healthcare and a love of learning. You will be trained to help Illinoisans and Healthcare Providers regarding potentially harmful substances like medications, chemicals, plants, and mushrooms, and you’ll learn what to do for someone suffering from poisonous bug bites, stings and more. By working side-by-side with toxicology specialists who have decades of experience in the field, you’re guaranteed to learn something new every day.

Aside from the satisfaction of improving the lives and health of residents across the state, the IPC offers a generous compensation package that includes health insurance, paid time off, retirement benefits, and more.

Please see below for the position’s educational requirements and more details about the role.

The Illinois Poison Center (IPC) of the Illinois Health and Hospital Association seeks a Specialist in Poison Information to work for the longest established and largest poison center in the U.S. This individual answers and triages emergency poison exposure calls and information requests from the general public and health care providers. Accountable for efficient, timely and accurate responses and documentation and follow-up to incoming poison information/exposure calls. Receives in-house training in the field of clinical toxicology and preparation for the national poison specialist certification exam. Participates in IPC’s robust professional education program, which precepts pharmacy and medical students and residents.

Doctorate in Pharmacy or medicine licensed in the state of Illinois; Masters level Physician Assistant; or a Bachelor of Science in Nursing or Pharmacy licensed in the state of Illinois with three or more years of critical care or emergency department experience. Exemplary clinical pharmacology and calculations skills required. Exemplary organizational, communication, and conflict management skills in a fast-paced environment. Maturity, tactfulness and sensitivity to confidential situations. Proficient computer skills including experience with Microsoft Office, database management programs, and the internet. Incumbent must sit for the AAPCC Certified Specialist in Poison Information Exam during the first qualifying exam cycle, and pass the exam within two attempts. Once certified, Specialists can work from home up to 50% of their hours. Performance of job responsibilities may exceed regular work hours including day, evening, night, weekend, and holiday hours, and may require last minute schedule changes or frequent schedule alterations.

We offer an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 5/17/22


Digital Marketing Content Manager (Naperville with work-from-home options)
Are you looking for an opportunity to utilize your digital media marketing skills? The Illinois Health and Hospital Association (IHA) is seeking a Digital Marketing Content Manager responsible for supporting the IHA and the Corporate Communications and Marketing Department.

The role is responsible for monitoring and curating content for IHA’s digital assets, including websites and social media platforms. In addition, this role will contribute as a writer, editor, and proofreader for IHA’s various digital and print communication vehicles, including IHA’s for-profit business subsidiaries, member education, quality improvement initiatives, and the Illinois Poison Center.

Bachelor’s degree required, preferably in communications, journalism, advertising, marketing or related field or any equivalent combination of experience and training that provides the required knowledge, skills and abilities to fulfill the duties of the position. A minimum of three years digital content management experience with a command of content management best practices, required. Familiarity with HTML, Google analytics, marketing automation, search engine optimization, and user design experience, preferred. Versatile writer with the ability to write social media content and web copy, press releases, news stories, as well as digital ad copy and brochure copy. The ideal candidate will have professional experience in healthcare, hospitals, associations, government relations or the news media. Natural ability to work collaboratively, with strong interpersonal skills. Experience meeting tight deadlines, and demonstrated ability to work well under pressure.

Candidate must also be able to comply with last-minute time constraints and deadlines on a continuous basis. Weekly presence in an IHA office is required.

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 5/13/22


Staff Counsel (Naperville with remote work-from-home options)
The Illinois Health and Hospital Association seeks a Staff Counsel. Under the direction of the Senior Vice President & General Counsel, provides legal services to the Illinois Health and Hospital Association (IHA) and its related entities. Such services include, but are not limited to providing legal information, advice and guidance to internal (i.e., IHA staff and related entities) and external (i.e., member hospitals) clients and drafting and negotiating contracts.

The ideal candidate will possess a desire to work on a variety of important topical areas including Regulatory Compliance, Data Privacy and Security, Patient Quality and Safety, Commercial Insurance, and Health Policy Lobbying and Advocacy.

Appropriately licensed to practice law in-house in Illinois. At least three (3) years of experience providing legal advice about business transactions and drafting, reviewing and negotiating a variety of contracts. Experience in general health law required. Experience in commercial insurance and privacy, technology and data use agreements preferred. Strong law school academic performance and relevant experience (e.g., certifications, clerkships, clinics, law review). Excellent analytical, speaking, and writing skills. Creative thinker and problem-solver. Good interpersonal skills, and ability to multi-task and prioritize competing demands. Weekly presence in an IHA office required.

We offer a competitive salary with an excellent benefits package. Qualified candidates must apply online: Click here to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Posted: 2/1/22


IHA Equal Employment Policy

Each person is evaluated on the basis of individual skill and merit without regard to:

  • Race, color, creed or ancestry;
  • Religion;
  • Sex, including pregnancy, childbirth or related medical conditions;
  • Sexual orientation, gender identity or expression, transgender status;
  • Age, national origin, marital status, citizenship, physical and mental disability, criminal record;
  • Genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status;
  • A disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran; or
  • Any other characteristics protected under applicable law. 

This policy governs all aspects of employment at IHA, including, but not limited to: recruitment, advertising, selection, hiring, training, promotion, upgrade, demotion, transfer, layoff, discharge, return from layoff, leaves of absence, performance evaluation, rate of pay, other compensation and fringe benefits and selection for training, including apprenticeship, at all levels of employment.

IHA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

 

IHA Diversity and Inclusion Statement

Working collaboratively is how we do our work.  Therefore, fostering openness and inclusiveness in the workplace is not only the right thing to do, it’s a strategic imperative.

Our work spans a diverse membership, stakeholders, and groups of employees.  Together, we represent a wide variety of unique individuals working across varied disciplines and locations.

We believe that promoting a diverse, inclusive working environment enhances productivity, creates personal and professional opportunities, and unleashes each individual’s full potential and fuels innovation.

We weave inclusiveness and personal empowerment into the very fabric of our organizational culture.