Illinois Health and Hospital Association
Privacy Policy

Effective November 18, 2020

The Illinois Health and Hospital Association (“IHA”) is a trade association for Illinois hospitals (its “Members”).  IHA is committed to protecting the privacy of Members and their staff and public users (collectively “Visitors”) of IHA’s websites, including,,,, and (collectively the “Websites”). 
This Privacy Policy describes IHA’s practices regarding past and ongoing collection, use, and disclosure of Visitor’s personal information on IHA’s Websites and applies to Visitors’ communication with IHA and its Affiliated Entities by phone, fax, and mail.  This Privacy Policy applies to all of IHA’s Websites and, by visiting and/or using a Website, you accept the practices described in this Privacy Policy.
The term “Affiliated Entities” as used herein means any other entity that is now or hereafter, directly or indirectly, owned or controlled by, controlling, or under common ownership or control with, managed by, under an affiliation contract (such as a joint venture or partnership) with IHA or any other Affiliated Entity. 
Collecting Information
IHA collects information from several sources, including, but not limited to, membership enrollment, conference, webinar, distance learning, and other event registration, Website visits, newsletter subscriptions, and product sales.  The information collected depends on how you choose to use IHA’s services and Websites, as detailed below:
IHA does not use session cookies, which are cookies that are deleted when you leave an IHA Website, or persistent cookies, which are cookies that remain after you leave an IHA Website so that you are recognized when you return. 
IHA utilizes Google LLC (“Google”) Google Analytics to collect information about Visitor traffic and behavior on the Websites.  Google uses its own cookies to perform this function, and the information Google gathers is governed by Google’s privacy policy, which may be found at  IHA cannot control and is not responsible for Google’s use of information.  Some web browsers can block third-party cookies, and it is the responsibility of the individual Visitor to decline those cookies if they wish.


IHA, through Google, may collect or store the following Visitor information:

IHA does not use this tool to collect or store your personal information, and it cannot be used to identify who you are.  IHA may share, without restriction, the information collected by Google Analytics.
IHA may use the information collected by Google to:  
Information You Provide IHA
In some situations, you may provide your information to IHA (or an Affiliated Entity) through an IHA Website.  Depending upon your relationship with IHA, IHA may request or require you to create an account to obtain certain services, including, but not limited to:

Examples of when you might provide us with your personal data, include, but are not limited to, when you:  
IHA utilizes Cvent, Inc. to allow Visitors to register and pay for educational events (including, but not limited to, conferences, webinars, and other events) and to purchase publications and other products and services.  Through Cvent, Inc., IHA collects and receives certain personal information in connection these transactions, including, but not limited to, biographical information, contact information, professional information, and credit card or debit card information.  The information Cvent, Inc. gathers is governed by Cvent, Inc.’s privacy policy, which may be found at
How IHA Uses Your Information
How and Why IHA Uses Your Personal Information
IHA may use your personal information to:  
IHA may also use your personal information for other purposes that are compatible with these purposes listed above and/or as otherwise specified at the time of collection.  IHA may combine the information collected from you or by Google Analytics with information collected from your use of other IHA services, collected by IHA affiliated or sponsored organizations, or obtained from third parties.  The combined information may be used for purposes that are compatible with the purposes set forth herein.
Some or all of the information IHA collects form you as part of registrations for accounts, membership, events, or certain productions may be maintained in a user account.  Copies of data or information that you have updated, modified, or deleted may remain viewable in cached and archived pages of a Website.
IHA may select and post testimonials on a Website.  These submissions may contain personal information such as your name, city, state, and country in which you live.  IHA will obtain your consent prior to posting any testimonial that contains your personal information.  If you allow IHA to post such content, it will be available to other Visitors of the Website and may also become public and IHA cannot prevent such data from being used in a manner that may violate this Privacy Policy or applicable law.  If you would like us to remove or delete your name or testimonial from a Website, you can contact IHA’s Privacy Officer using the information in the Contact Us section of this Privacy Policy and IHA will undertake all reasonable effects to delete this information.
Disclosure of Your Data
In addition to any disclosures permitted by this Privacy Policy, IHA may disclose your personal information:

IHA may use third party vendors to perform certain services on IHA’s behalf, including, but not limited to, hosting the Websites and/or IHA’s email server, processing your payments, maintaining, enhancing, or adding functionality to a Website, operating Website features, fulfilling and processing orders, collecting web analytics data, and enabling IHA to send you emails.  IHA may share your personal information with these third party vendors solely to enable them to perform such services for IHA.  IHA requires that those third party vendors maintain at least the same level of protection that IHA maintains for such data.  Some vendors may process your data outside of the United States.
IHA reserves the right to use, transfer, sell, and share aggregated data, which does not include personal information, about Website Visitors as a group for any legal business purpose, including, but not limited to, analyzing usage trends.  IHA does not provide your personal information to parties unconnected with the products and/or services IHA receives or that IHA or an Affiliated Entity provides.  IHA will not disclose your personal information to third parties except in accordance with this Privacy Policy.
IHA is not responsible for the processing of your personal information or any of your personal information by any third party except those third parties acting as IHA’s subcontractors to process the data on IHA’s behalf. 
How to Change or Update Your Information
You can access, change, or update personal information you have provided and your preference regarding information you receive from IHA by contacting IHA’s Privacy Officer using the information in the Contact Us section of this Privacy Policy.  IHA will implement any requested changes as soon as reasonably possible, subject to reasonable limitations, including, but not limited to, the need to verify your identity.  When you edit your personal information, the data and personal information you remove may remain in IHA’s databases or backup media because it is not always possible to completely remove or delete data from those locations.
You have a right to request updates or changes to your preferences regarding receiving future promotional or informational messages from IHA.  To exercise this right, please send your request to IHA’s Privacy Officer using the information in the Contact Us section of this Privacy Policy.  Please note that if you opt out of receiving promotional or marketing emails, you may still receive certain communications from IHA or its Affiliated Entities, including, but not limited to, administrative and services announcements and messages about your account.
IHA has implemented and maintains commercially reasonable, generally accepted industry security standards to protect against unauthorized access by third parties to the information transmitted or provided to IHA via the internet or otherwise.  Data transmission over the internet is never one hundred percent secure; IHA cannot guarantee the security of any data or personal information you transmit or provide to IHA or from IHA’s Websites; therefore, you use the Websites and you communicate with IHA at your own risk.
If you have a user account through a Website, you are responsible for protecting the security of your username and password.  You are responsible for any transaction made using your username and password.
All credit card data, passwords, and contact forms you submit via a Website are encrypted prior to transit over the internet using Transport Layer Security (formerly known as “SSL”). 
Links to Other Websites
The Websites contain links to third party content and websites that IHA does not control.  This includes links to clients, sponsors, and partners.  In addition, IHA and Affiliated Entities may maintain a presence on third party websites, such as Facebook® or LinkedIn®.  If you click on these links and/or choose to access the third party websites, those third parties may use, view, edit, or set their own cookies to collect your data and you are subject to the privacy notice of such third parties websites.  You should read the third parties’ privacy notices to learn how they will collect and use your data as their policies may differ from IHA’s and will apply to your use of their websites.  IHA is not responsible for the privacy notice, policies, or practices or the content of third party websites, nor is IHA or any Affiliated Entity responsible for any third party website’s collection or protection of your data or your personal information.
IHA Websites may contain functionality which enables you to import profile information or contacts from third party services (e.g., LinkedIn, Facebook, Twitter, Gmail, etc.) (collectively “Third Party Social Media Accounts”).  If you choose to do this, you may have to log into the applicable Third Party Social Media Account, using such account’s user name and password.  The copy of the information received by IHA shall be subject to this Privacy Policy.  However, any data maintained in Third Party Social Media Accounts and by such third party service and your use of that third party service will be subject to that third party’s terms of use and privacy policy.
Privacy of Children
The Children’s Online Privacy Protection Act governs the online collection of personal information from children less than 13 years of age.  IHA’s Websites are not directed at, or intended for use by, children under the age of 13.  While IHA does not typically know the age of Visitors, IHA does not knowingly solicit or collect or allow anyone under the age of 18 to provide personal information to IHA.  IHA does not knowingly market its products or services to any children.  If IHA becomes aware that it has inadvertently received the personal information of a Visitor under the age of 18, it will undertake all reasonable effects to delete this information.
If you believe your child may have provided IHA with personal information, you can contact IHA’s Privacy Officer using the information in the Contact Us section of this Privacy Policy and IHA will undertake all reasonable effects to delete this information.
Use of Website; Updates to the Privacy Policy
This Privacy Policy applies to and governs all Websites and supersedes any and all previous privacy notices governing the same.  IHA may update this Privacy Policy from time to time, at any time, without notice to Visitors by posting a new version to IHA’s Website.  Visitors should visit this page periodically to review any changes to this Privacy Policy and ensure you agree with any such changes.  If IHA makes any changes to this Privacy Policy, IHA will post the revised Privacy Policy to the Website and update the effective date above to reflect the date of the changes.  By continuing to use the Websites after any such changes, you accept the Privacy Policy as modified.  IHA will keep prior versions of this Privacy Policy in an archive for your review.
If for any reason, IHA would like to use or disclose your information for substantially different purposes other than those outlined at the time the information was originally collected, IHA will affirmatively request permission from you to use such information for those substantially different purposes prior to using or disclosing the information.
If you choose to visit or use a Website, your visit, use, or dispute over privacy is subject to this Privacy Policy and IHA’s Terms of Use.
Contact Us
If you have a complaint, dispute, or any questions about this Privacy Policy, please contact IHA’s Privacy Officer at:  
Illinois Health and Hospital Association
Attn: Privacy Officer
1151 E Warrenville Road
Naperville, IL 60566
Telephone: 630-276-5506
You may also contact IHA’s Website administrator (a) by U.S. postal mail at the same mailing address listed above for the Privacy Officer, (b) by emailing, or (c) by calling 630-276-5400.
IHA will respond to your complaint, dispute, question, or other inquiry within thirty (30) days of receipt.