Location: Virtual

The Centers for Medicare & Medicaid Services (CMS) continuously revises its Conditions of Participation (CoPs), challenging hospitals to adapt their processes to keep pace with evolving regulations and avoid costly citations. For Critical Access Hospitals (CAH), staying in compliance means mastering a 300-plus page State Operations Manual, absorbing constant updates from CMS and navigating ever-shifting survey protocols and interpretive guidelines.

In healthcare, change never stops. Your compliance strategy must continually evolve to keep pace with new regulations and the latest standards of care.

This five-part webinar series is built specifically for CAH leaders and staff. Led by nationally-recognized regulatory expert Nancy Ruzicka, B.S., RPh, MBA, MJ, CHC, , this series will walk you through what’s required, what’s new and where CAHs are most at risk.

Why Attend?
Whether you’re managing Patient Rights compliance, preparing for a swing bed review, or tightening your infection control protocols, this program will give you the knowledge, tools and confidence to lead your next survey with certainty. You’ll receive practical compliance strategies tailored for CAHs, with each of the five sessions offering insights into the most commonly cited deficiencies in Illinois and across the country.

What You’ll Learn
Each session will provide a deep dive into the full CAH manual, focusing on:

Frequently cited CoPs in Illinois CAHs:

• Patient Rights, including restraint use

• Physical Environment

• Medication Administration

• Emergency Preparedness

• Swing Bed Services

Regulatory changes and upcoming revisions:

• Emergency Services and Transfers for Obstetrical Emergencies (2025)

• Patient Rights

• Infection Prevention Program

• Antibiotic Stewardship Program

• Quality Assessment and Performance Improvement (QAPI)

• Updated Swing Bed Requirements (including Appendix PP tags)

Maintain compliance and minimize your risk of survey citations. Register now to learn the latest CMS requirements and stay survey ready.

Learn More About This Event

Location: Virtual

The Centers for Medicare & Medicaid Services (CMS) continuously revises its Conditions of Participation (CoPs), challenging hospitals to adapt their processes to keep pace with evolving regulations and avoid costly citations. For Critical Access Hospitals (CAH), staying in compliance means mastering a 300-plus page State Operations Manual, absorbing constant updates from CMS and navigating ever-shifting survey protocols and interpretive guidelines.

In healthcare, change never stops. Your compliance strategy must continually evolve to keep pace with new regulations and the latest standards of care.

This five-part webinar series is built specifically for CAH leaders and staff. Led by nationally-recognized regulatory expert Nancy Ruzicka, B.S., RPh, MBA, MJ, CHC, , this series will walk you through what’s required, what’s new and where CAHs are most at risk.

Why Attend?
Whether you’re managing Patient Rights compliance, preparing for a swing bed review, or tightening your infection control protocols, this program will give you the knowledge, tools and confidence to lead your next survey with certainty. You’ll receive practical compliance strategies tailored for CAHs, with each of the five sessions offering insights into the most commonly cited deficiencies in Illinois and across the country.

What You’ll Learn
Each session will provide a deep dive into the full CAH manual, focusing on:

Frequently cited CoPs in Illinois CAHs:

• Patient Rights, including restraint use

• Physical Environment

• Medication Administration

• Emergency Preparedness

• Swing Bed Services

Regulatory changes and upcoming revisions:

• Emergency Services and Transfers for Obstetrical Emergencies (2025)

• Patient Rights

• Infection Prevention Program

• Antibiotic Stewardship Program

• Quality Assessment and Performance Improvement (QAPI)

• Updated Swing Bed Requirements (including Appendix PP tags)

Maintain compliance and minimize your risk of survey citations. Register now to learn the latest CMS requirements and stay survey ready.

Learn More About This Event

Location: Virtual

The Centers for Medicare & Medicaid Services (CMS) continuously revises its Conditions of Participation (CoPs), challenging hospitals to adapt their processes to keep pace with evolving regulations and avoid costly citations. For Critical Access Hospitals (CAH), staying in compliance means mastering a 300-plus page State Operations Manual, absorbing constant updates from CMS and navigating ever-shifting survey protocols and interpretive guidelines.

In healthcare, change never stops. Your compliance strategy must continually evolve to keep pace with new regulations and the latest standards of care.

This five-part webinar series is built specifically for CAH leaders and staff. Led by nationally-recognized regulatory expert Nancy Ruzicka, B.S., RPh, MBA, MJ, CHC, , this series will walk you through what’s required, what’s new and where CAHs are most at risk.

Why Attend?
Whether you’re managing Patient Rights compliance, preparing for a swing bed review, or tightening your infection control protocols, this program will give you the knowledge, tools and confidence to lead your next survey with certainty. You’ll receive practical compliance strategies tailored for CAHs, with each of the five sessions offering insights into the most commonly cited deficiencies in Illinois and across the country.

What You’ll Learn
Each session will provide a deep dive into the full CAH manual, focusing on:

Frequently cited CoPs in Illinois CAHs:

• Patient Rights, including restraint use

• Physical Environment

• Medication Administration

• Emergency Preparedness

• Swing Bed Services

Regulatory changes and upcoming revisions:

• Emergency Services and Transfers for Obstetrical Emergencies (2025)

• Patient Rights

• Infection Prevention Program

• Antibiotic Stewardship Program

• Quality Assessment and Performance Improvement (QAPI)

• Updated Swing Bed Requirements (including Appendix PP tags)

Maintain compliance and minimize your risk of survey citations. Register now to learn the latest CMS requirements and stay survey ready.

Learn More About This Event

Location: Virtual

Understanding the most frequently cited survey deficiencies helps compliance teams anticipate risks and respond more effectively. This webinar will review top citations from Illinois hospitals in recent years and provide strategies to improve performance in key focus areas.

Among the most common deficiencies, many fall under core Conditions of Participation, including infection prevention, patient rights and nursing services. You’ll hear about these high-frequency citations and what surveyors are seeking when assessing compliance in each area. By attending, you’ll gain practical insights to strengthen your organization’s compliance efforts, prioritize resources and enhance survey readiness organization-wide.

Learn More About This Event

Location: Virtual

Operating margins remain a critical concern for hospitals and health systems, reflecting the ongoing financial challenges that many organizations face. This webinar, sponsored by Optum, will take a deep dive into the healthcare industry’s increasingly challenging business landscape. Optum experts will provide a comprehensive analysis of key issues and strategies to enhance financial outcomes. They’ll also present practical, research-backed strategies to improve financial outcomes and maintain stability in the face of ongoing disruption. 

The webinar will also explore immediate stressors like labor costs, supply chain issues, and shifting care models, as well as long-term trends including demographic shifts, industry consolidation, and emerging technologies such as generative artificial intelligence (AI). By attending, you’ll gain a sharper understanding of the key forces shaping healthcare and concrete approaches to support financial resilience.

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Location: Oak Brook, Illinois

Summit Overview – "Unity Amid Uncertainty" 

Hospital and health system leaders are no stranger to change and evolution across healthcare. Yet, the recent speed and scale of change, including major policy shifts in a matter of months, calls on the hospital community to remain united while moving forward. Unity is essential to advancing public policies and new innovations that allow hospitals and health systems to continue their important work to improve healthcare, ensure financial viability and deliver high quality healthcare for generations to come. With growing uncertainty comes unparalleled opportunity. Now is the time to embrace new ways of thinking, unleash the innovative potential of your organization and plot a powerful course forward.

See our program brochure for more details.

Learn More About This Event